SUPPLY CHAIN | B2C | B2B

Seamless Duty and Tax Payments for EVRi

EVRi provides delivery and collection services, for small and medium-sized enterprises and members of the public via doorstep collection. The company is now the biggest dedicated parcel delivery company in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. EVRi works alongside 80% of the UK’s top retail brands and in cross-border received £9M in 2021 to expand their cross-border offer.

‘’Working with Plusius has been a game-changer for EVRi, they understood our unique requirements. Their innovative strategies and expert guidance helped us optimize our B2C & C2C payment flows on a global level. We’ve seen a remarkable effect on our customers' experience with EVRi in addition to cost-savings in our processes. Their flexibility in meeting our demands has been exceptional, making them a valuable partner in our journey towards operational excellence and growth.''

Chris Cutting, International Solutions Manager

The challenge

Cross-border parcel deliveries come with complex requirements...

Ensuring customs duties and VAT are paid where responsibility falls on senders, carriers, and recipients to guarantee payments or parcels risk being returned to the sender. Logistics companies cannot manage funds directly due to financial regulations. Incoming and outgoing payments across various sources and currencies are difficult to manage efficiently.

Breaking barriers with Plusius

To solve these challenges, EVRi partnered with Plusius to implement an innovative payment solution:

  • A dedicated portal for private individuals, simplifying the payment of customs duties and VAT at checkout.
  • Direct integration with customs systems to verify payment status and ensure compliance with local tax authorities.
  • Multi-currency global payment flows for settlement across EU Tax Agencies and UK for IOSS Tax Payments.
  • Secure and compliant fund flow management, ensuring payments are settled directly with the appropriate tax agencies.


Why it matters?

  • Risk Mitigation: For IOSS intermediaries, customs declarants, and fiscal representatives.
  • Global Settlements: Instant payments using pre-funded accounts with collateral.
  • Sustainability: Fewer returns lead to a reduced carbon footprint, benefiting the environment.


Key benefits

 

Merchant Icon Merchants

No longer receive returned parcels from customs declarants due to unpaid duties and taxes.

Courier Icon Courier

Reduce the large number of parcels that arrive at the border waiting for recipients to pay their duty and tax on import.

PSPs Icon PSPs

Face an increase in the "take rate" with IOSS and VAT collection at checkout, resulting in about 19% more revenue depending on the customer's country of residence, which may range up to 27%. The "take rate" can also include both VAT and toll fees, leading to organic growth.

 

Manage cross-border payments with Plusius

Plusius empowers EVRi to tackle the complexities of cross-border deliveries through a tailored payment solution. By simplifying customs and VAT payments and ensuring regulatory compliance, Plusius has optimized and automated the entire process—from checkout to settlement—benefiting merchants, couriers, and PSPs alike.